Guarantee

We guarantee our workmanship!

Bill Winans, Owner
Warren Secord Automotive
1127 West Smith Street, #101
Kent, WA 98032
(253) 852-1492

Our guarantee basics are listed below but they are not written in stone. We are very reasonable and aim to make you more than pleased with our service.

Standard Guarantee

24/24 auto repair guarantee NAPA warranty Kent, WA

Nationwide 24 months/24,000 miles warranty on parts and labor. Ask us for details*

Tires

Manufacturer’s warranty on all passenger & light truck tires. Free replacement during first year and a pro-rated warranty for the remainder of the manufacturer’s stated life. Please ask for details*.

Batteries

Up to 3 years of free replacement which includes a pro-rated warranty for the remainder of the advertised months. Roadside assistance is available. Please ask for details*.

Exclusions

We will not guarantee repairs in cases where the customer requests work that is below our recommended repair procedure or parts quality standards.

Repair work that incorporates substandard or used parts at the owner's request will not be guaranteed. The labor involved to replace these special request parts will not be provided if the repair or the parts fail.

Any special case repairs/work/parts and their lack of guarantee will be clearly explained and noted in writing before the work is started.

Vehicle abuse or neglect will void guarantee/warranty.

* PLEASE NOTE: Full guarantee/warranty details provided at time of purchase.

Overall Rating / 108 Total Testimonials

4.9 Out of
5 Stars

Warren Secord Automotive

5.0 out of 5 stars
- November 23, 2016

Warren Secord is full of integrity. They develop and maintain strong relationships with their clients and care about solving problems.

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5.0 out of 5 stars
- November 23, 2016

i feel confident my car and I are in good hands. I think this garage is very honest and cares about all of it's customers!

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5.0 out of 5 stars
- October 10, 2016

Bill, You are always great to deal with. I have recommended you to several folks in the area, as I know you provide fantastic service that is fair and honest. It's always a pleasure to know I can trust the service that you provide, and I actually enjoy coming in to have our automobiles serviced by you and your crew.

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We will get right back to you (usually same or next business day). If you require a faster reply please phone us (253) 852-1492.

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