Guarantee

We guarantee our workmanship!

Bill Winans, Owner
Warren Secord Automotive & Tire
1127 West Smith Street, #101
Kent, WA 98032
(253) 852-1492

Our guarantee basics are listed below but they are not written in stone. We are very reasonable and aim to make you more than pleased with our service.

Standard Guarantee

24/24 auto repair guarantee NAPA warranty Kent, WA

Nationwide 24 months/24,000 miles warranty on parts and labor. Ask us for details*

Tires

Manufacturer’s warranty on all passenger & light truck tires. Free replacement during first year and a pro-rated warranty for the remainder of the manufacturer’s stated life. Please ask for details*.

Batteries

Up to 3 years of free replacement which includes a pro-rated warranty for the remainder of the advertised months. Roadside assistance is available. Please ask for details*.

Exclusions

We will not guarantee repairs in cases where the customer requests work that is below our recommended repair procedure or parts quality standards.

Repair work that incorporates substandard or used parts at the owner's request will not be guaranteed. The labor involved to replace these special request parts will not be provided if the repair or the parts fail.

Any special case repairs/work/parts and their lack of guarantee will be clearly explained and noted in writing before the work is started.

Vehicle abuse or neglect will void guarantee/warranty.

* PLEASE NOTE: Full guarantee/warranty details provided at time of purchase.

Overall Rating / 361 Total 1st-Party Reviews

4.9 Out of
5 Stars
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Warren Secord Automotive

5.0 out of 5 stars
- December 21, 2018

Just had my car in for routine oil change, when Bill suggested changing power staring fluid I didn't think twice about it. They are great about giving me heads up on how to properly keep my car ruining at pick performance, which is very important to me. I'm not in a place where I can replace it. There GREAT, honest and reliable, is not always the norm. As a single older lady I could tell you whore stories.

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5.0 out of 5 stars
- October 26, 2018

There service is the same weather it just checking the oil, maintenance service, new tires, for God forbid something major. I'm speaking for experience over many years. You won't find a more honest people to work with.

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5.0 out of 5 stars
- October 17, 2018

I did have some trouble with my service. They did listen to the problem and fixed the trouble without charge.

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5.0 out of 5 stars
- September 21, 2018

i am a senior and on a limited income every time i come in you have always taken good care of me. my recent visit was for new wipers thanks for putting them on for me.waiting now for your weatherization special,

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5.0 out of 5 stars
- September 20, 2018

The team at Warren Secord is always friendly, knowledgeable and prompt! It's great having a mechanic (team) who has known my family for 10 years and whom we can trust. I would recommend Warren Secord to anyone!

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